Terms of privacy policy

Data Policy

We give you a fun way to make money together. This policy describes what information we collect and how it is used and shared from you.

As you review our policy, keep in mind that it applies to all Followshop brands, products and services that do not have a separate privacy policy or that link to this policy, which we call the “Followshop Services” or “Services.”

1. What kinds of information do we collect?

Depending on which Services you use, we collect different kinds of information from or about you.

  • (1) Things you do and information you provide.
    • We collect the content and item information and other information you provide when you use our Services, including when you sign up for an account, create or share, and message or communicate with others. This can include information in or about the content you provide, such as the location of a photo or the date a file was created. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.
  • (2) Things others do and information they provide.
    • We also collect content and information that other people provide when they use our Services, including information about you, such as when they share a photo of you, send a message to you, or upload, sync or import your contact information.
  • (3) Your networks and connections.
    • We collect information about the people and groups you are connected to and how you interact with them, such as the people you communicate with the most or the groups you like to share with. We also collect contact information you provide if you upload, sync or import this information (such as an address book) from a device.
  • (4) Information about payments.
    • If you use our Services for purchases or financial transactions (like when you buy something on Followshop, make a purchase in a game, or make a donation), we collect information about the purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details.
  • (5) Followshop companies.
    • We receive information about you from companies that are owned or operated by Followshop, in accordance with their terms and policies.
2. How do we use this information?

We are passionate about creating engaging and customized experiences for people. We use all of the information we have to help us provide and support our Services. Here’s how:

  • (1) Provide, improve and develop Services.
    • We are able to deliver our Services, personalize content and items, and make suggestions for you by using this information to understand how you use and interact with our Services and the people or things you’re connected to and interested in on and off our Services.
      We also use information we have to provide shortcuts and suggestions to you.
      We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.
    (2) Communicate with you.
    • We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
    (3) Promote safety and security.
    • We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using teams of engineers, automated systems, and advanced technology such as encryption and machine learning.
      We use cookies and similar technologies to provide and support our Services and each of the uses outlined and described in this section of our policy.
3. How is this information shared?
  • (1) Sharing On Our Services
    • People use our Services to recommend and content-ify and connect and share with others. We make this possible by sharing your information in the following ways:

      ○1 People you share and communicate with.

      Public information is any information you share with a public audience, as well as information in your Public Profile, or content you share on a Followshop Page or another public forum. Public information is available to anyone on or off our Services and can be seen or accessed through online search engines, APIs, and offline media, such as on TV.

      ○2 People that see content others share about you.

      Other people may use our Services to share content and item information about you with the audience they choose.

      ○3 Sharing within Followshop companies.

      We share information we have about you within the family of companies that are part of Followshop.

      ○4 New owner.

      If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner.
    (2) Sharing With Third-Party Partners and Customers
    • We work with third party companies who help us provide and improve our Services or who use advertising or related products, which makes it possible to operate our companies.

      Here are the types of third parties we can share information with about you:

      ○1 Advertising, Measurement and Analytics Services (Non-Personally Identifiable Information Only).

      We want our advertising to be as relevant and interesting as the other information you find on our Services. With this in mind, we use all of the information we have about you to show you relevant ads. We do not share information that personally identifies you (personally identifiable information is information like name or email address that can by itself be used to contact you or identifies who you are) with advertising, measurement or analytics partners unless you give us permission. We may provide these partners with information about the reach and effectiveness of their advertising without providing information that personally identifies you, or if we have aggregated the information so that it does not personally identify you. For example, we may tell an advertiser how its ads performed, or how many people viewed their ads or installed an app after seeing an ad, or provide non-personally identifying demographic information (such as 25 year old female, in Madrid, who likes software engineering) to these partners to help them understand their audience or customers.

      ○2 Vendors, service providers and other partners.

      We transfer information to vendors, service providers, and other partners who globally support our business, such as providing technical infrastructure services, analyzing how our Services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting academic research and surveys. These partners must adhere to strict confidentiality obligations in a way that is consistent with this Data Policy and the agreements we enter into with them.
3. How can I manage or delete information about me?

You can manage the content and information you share when you use Followshop through the setting tool.
We store data for as long as it is necessary to provide products and services to you and others, including those described above. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services.
You can delete your account any time. When you delete your account, we delete things you have posted, such as item’s name and price and your photos and status updates. Keep in mind that information that others have shared about you is not part of your account and will not be deleted when you delete your account.

4. How do we respond to legal requests or prevent harm?

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. For example, we may provide information to third-party partners about the reliability of your account to prevent fraud and abuse on and off of our Services. Information we receive about you, including financial transaction data related to purchases made with Followshop, may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

5. How our global services operate

Followshop may share information internally within our family of companies or with third parties for purposes described in this policy. Information collected within the European Economic Area (“EEA”) may, for example, be transferred to countries outside of the EEA for the purposes as described in this policy. We utilize standard contract clauses approved by the European Commission, adopt other means under European Union law, and obtain your consent to legitimize data transfers from the EEA to the United States and other countries.

You can contact us using the information provided below with questions or concerns. We also may resolve disputes you have with us in connection with our privacy policies and practices through TRUSTe.

6. How will we notify you of changes to this policy?

We’ll notify you before we make changes to this policy and give you the opportunity to review and comment on the revised policy before continuing to use our Services.

7. How to contact Followshop with questions

If you have questions about this policy, here’s how you can reach us:

  • If you live in the SOUTH KOREA
    • Please contact Followshop, Inc. by e-mail at:
      ㈜산해홀딩스
      서울시 강남구 도산대로38길 14, 402(논현동)
      info@followshop.com
  • If you live anywhere else…
    • The data controller responsible for your information is Followshop Ireland Ltd., which you can contact online by e-mail at:
      Followshop HK International
      info@followshop.com

Date of Last Revision: Jan 1, 2017

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